diff --git a/sample-handout.pdf b/sample-handout.pdf new file mode 100644 index 0000000..730c806 Binary files /dev/null and b/sample-handout.pdf differ diff --git a/sample-handout.tex b/sample-handout.tex new file mode 100644 index 0000000..0e5d8be --- /dev/null +++ b/sample-handout.tex @@ -0,0 +1,131 @@ +\title{Notes on Organizational Change} +\author{Bil Kleb and Bill Wood} +\date{3 February 2004} + +\documentclass{tufte-handout} + + \usepackage{amsmath} + \usepackage{graphicx} + \graphicspath{{graphics/}} + + \pagestyle{empty} + +\begin{document} + +\maketitle + +\newthought{The} Beckhard-Harris-Gleicher model of change% +\sidenote{R. Beckhard and R. Harris, {\it Organizational Transitions}, + Addison-Wesley, 1987.} +states successful change will happen if and only if the product of the +level of dissatisfaction with status quo, the appeal of the future +vision, and the clarity of the steps necessary to achieve the vision is +greater than the cost of change, measured in terms of emotion, direct +expenses, and lost opportunity. +\begin{displaymath} + \text{change} + \,\,\iff\,\, + \text{dissatisfaction}\times\text{appeal}\times\text{plan} + \,>\, + \text{cost} +\end{displaymath} +If any factor is low, the chance for successful change is slim, no matter +how compelling the other factors might appear. +Similarly, if the cost is high, change is not worth pursuing. + +\newthought{Satir's} model of well managed change% +\sidenote{Virginia M. Satir, John Banmen, Jane Gerber, and Maria Gomori + {\it The Satir Model: Family Therapy and Beyond}, Science and Behavior + Books, 1991.\\ + Gerald M. Weinberg, {\it Quality Software Management: Anticipating + Change}, Volume 4, Dorset House, 1997.} +emphasizes all change entails phases of loss and chaos that, if +unanticipated, will cause a retreat to the original status quo. +A change agent initiates the descent into chaos and then a transforming +idea marks the beginning of the ascent to the new status quo.\\[5pt] +\marginnote{Five stage Satir change model diagram \textcopyright\ + stevenmsmith.com.} +\includegraphics[scale=0.5]{satir_graph} + +\newthought{The} Bateson Double Bind% +\sidenote{Gregory Bateson, D. D. Jackson, J. Haley, and J. H. Weakland, + ``Toward a Theory of Schizophrenia'', {\it Behavioral Science}, + Volume 1, pages~251--264, 1956.\\ + Gregory Bateson, D. D. Jackson, J. Haley, and J. H. Weakland, ``A Note on + the Double Bind'', {\it Family Process}, volume 2, 1962, pages~154--161.} +is a recipe for schizophrenia that should be avoided in organizational +structures: +\begin{compactenum} + \item Locate a victim who is somehow dependent on you. + \item Issue a primary injunction with a threat of punishment for + non-compliance. + \item Issue a secondary injunction that contradicts the first, again + coupled with the threat of punishment for non-compliance. + \item Make the contradiction undiscussible and provide a threat of + punishment if it is discussed. + \item Make% +\marginnote{Example: a researcher is dependent upon a mandated support + service and the support staff imposes a level of service that is + insufficient.} + the undiscussibility undiscussible, but make appearances + that everything is discussible. + \item Make the victim believe they cannot exit the situation. +\end{compactenum} + +\newthought{Block} observes that vision statements are worth something +only to those who make them.% +\sidenote{Peter Block, {\it Stewardship: Choosing Service Over + Self-Interest}, Berrett-Koehler, 1993.} +A vision cannot be handed down from upon high. +Instead, each person or team needs to craft their own vision statement +to have vested ownership and accountability. +One clear requirement, however, is that at each level the vision must be +tied to the one above. + +What% +\marginnote{``Simple, clear purpose and principles give rise to complex, + intelligent behavior,'' says Dee Hock, former CEO of Visa + International. + ``Complex rules and regulations give rise to simple, stupid behavior.''} +the core workers do need from those above is a clearly defined, +tangible mission statement that can be used by those at the lowest levels +to make everyday decisions. +NASA's current vision, mission, and goals slides have recently been +cited% +\sidenote{Edward R. Tufte, {\it The Cognitive Style of PowerPoint}, 2nd + ed., Graphics Press, 2003, page~4.} +as embarrassing examples of what not to do:\\[5pt] +\begin{center} +\includegraphics{nasa_vision_sm} +\end{center} + +\newthought{Stop} using PowerPoint bullet list slides for strategic +planning, technical communication, or anything but a marketing pitch. +Lou Gerstner simply shut off the overhead projector when he +began to bring IBM back from the brink of bankruptcy in 1992. +He introduced the novel idea of using complete sentences to describe +how goals would be met.% +\sidenote{Louis V. Gerstner, Jr., {\it Who Says Elephants Can't Dance? + Inside IBM's Historic Turnaround}, 2002, page~43.} +Furthermore, 3M has documented% +\sidenote{Gordon Shaw, Robert Brown, and Philip Bromiley, ``Strategic + Stories: How 3M is Rewriting Business Planning,'' {\it Harvard + Business Review}, vol.~76, May-June, 1998, pages~42--44.} +that bullet lists make us intellectually +lazy in three specific ways: (1)~they are too generic---they offer a +series of things to do that could apply to any business, (2)~they leave +critical relationships unspecified, and (3)~they leave critical +assumptions about how the business works unstated. +Our project planning needs to (a)~embrace change, not try +to suppress it and (b)~use PERT charts with uncertainties +instead of CPM diagrams.% +\sidenote{Robert Martin, ``PERT: Precursor to Agility'' in {\it Software + Development}, February 2003.} +Budgets are forecast tools, not specifications. +Costs should only be tracked to the same level of precision as benefits +are tracked, because the cost-to-benefit ratio has an approximate +uncertainty equal to the maximum of the cost and benefit uncertainties.% +\sidenote{Tom DeMarco and Timothy Lister, {\it Waltzing with Bears}, + Dorset House, 2003, page~147.} + +\end{document} diff --git a/tufte-handout.cls b/tufte-handout.cls new file mode 100644 index 0000000..2e7e840 --- /dev/null +++ b/tufte-handout.cls @@ -0,0 +1,83 @@ +\NeedsTeXFormat{LaTeX2e}[1994/06/01] +\ProvidesClass{tufte-handout}[2004/02/04 v0.1 Tufte-handout class] +\DeclareOption*{\PassOptionsToClass{\CurrentOption}{article}% + \typeout{NOTE: Passing ``\CurrentOption" option on to the + standard LaTeX book class}} +\ProcessOptions +\LoadClass[11pt]{article}% + \RequirePackage[includemp,letterpaper,width=6.5in,marginparwidth=2in]{geometry} + \RequirePackage{paralist} + + \setlength\marginparsep{0.375in} + \setlength\marginparpush{\baselineskip} + \setlength\abovedisplayskip{6pt plus 2pt minus 4pt} + \setlength\belowdisplayskip{6pt plus 2pt minus 4pt} + +\renewcommand\maketitle{\par + \global\let\and\relax + \begingroup + \renewcommand\thefootnote{\@fnsymbol\c@footnote}% + \def\@makefnmark{\rlap{\@textsuperscript{\normalfont\@thefnmark}}}% + \long\def\@makefntext##1{\parindent 1em\noindent + \hb@xt@1.8em{% + \hss\@textsuperscript{\normalfont\@thefnmark}}##1}% + \newpage + \global\@topnum\z@ % Prevents figures from going at top of page. + \@maketitle + \@thanks + \endgroup + \global\let\thanks\relax + \global\let\maketitle\relax + \global\let\@maketitle\relax + \global\let\@thanks\@empty + \global\let\@author\@empty + \global\let\@date\@empty + \global\let\@title\@empty + \global\let\title\relax + \global\let\author\relax + \global\let\date\relax +} +\def\@maketitle{% + \newpage + \let\footnote\sidenote + {\noindent\large\bfseries \@title\par}% + \vskip 3pt% + {\small \@date\par}% + \vskip 3pt% + {\small \@author\par} +} + +% modify abstract section behavior + \renewenvironment{abstract}% + {\footnotesize\quotation\sffamily\slshape}% + {\normalfont\endquotation\normalsize} + +% modify paralist compact enumeration list to add rightmargin +\def\@compactenum@{% + \expandafter\list\csname label\@enumctr\endcsname{% + \usecounter{\@enumctr}% + \rightmargin=2em% added this + \parsep\plparsep + \itemsep\plitemsep + \topsep\pltopsep + \partopsep\plpartopsep + \def\makelabel##1{\hss\llap{##1}}}} + +% modify \raggedright from latex.ltx to allow hyphenation per Donald Arseneau +\def\raggedright{% + \let\\\@centercr\@rightskip\z@ plus .3\hsize% changed this line + \rightskip\@rightskip + \leftskip\z@skip + \parindent\z@} + +\providecommand\newthought[1]{\vspace{1.8\baselineskip plus 3pt minus 2pt}% + {\noindent\scshape #1}} + +\providecommand\sidenote[1]{\footnotemark% + \marginpar{\textsuperscript{\thefootnote}\footnotesize\raggedright #1}} + +\providecommand\marginnote[1]{\marginpar{\footnotesize\raggedright #1}} + +\AtBeginDocument{\raggedright\setlength\parindent{1em}} + +\endinput